We'll do our best to resolve your issue as soon as you get in touch. If you're not satisfied with what we're doing to put things right, ask for a manager.

We aim to resolve most issues by this stage but more complex issues may take longer. If you're unhappy with the progress, you may wish to contact the Communications Regulatory Authority.

Vodafone Qatar Q.S.C is a licensed telecommunications service provider and is regulated by the CRA (Communications Regulatory Authority) in terms of the Telecommunications Law No.34 of 26 and the Applicable Regulatory Framework.

Should your concerns not be addressed by Customer Care within 3 calendar days from when you first contacted us, you may contact the CRA at [email protected], 13 From Qatar or +974 446 9938 from overseas (No landline).